Cancellation Policy for Treatments

If an appointment needs to be rescheduled, please contact us at least 24 hours prior and we would try our best to accommodate the request.

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If appointment is cancelled with less than 24 hours notice, you will be charged 50% of treatment fee.  For no-shows 100% fee will be charged.

 

Refund Policy for Prepaid Treatment Package

For refunds on single treatment or treatment package, full refund can be requested within 14 days of purchase.  5% of management fee will be charged on all refunds.

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After 14 days of purchase treatments are not refundable.

 

Product Exchange & Return Policy

We will not accept returns on opened/used products. Unopened, unused products in the original packaging may be exchanged/refunded within 14 days of purchase with original receipts.

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Special order products are not refundable/returnable.